Emergency Broadband Benefit Program

Emergency Broadband Benefit - Helping Households Connect During the Pandemic

SFCN is participating in the Emergency Broadband Benefit Program.

So what is it?

The Emergency Broadband Benefit (EBB) Program is an FCC program beginning May 12th, 2021, to help families and households struggling to afford internet service during the COVID-19 pandemic. This program will provide a discount of up to $50 per month towards broadband service for eligible households. The Emergency Broadband Benefit is limited to one monthly service discount per household.

The EBB Program is a temporary program that ends either when the federal funding for the program is exhausted or 6 months after the date that the Secretary of Health and Human Services declares an end to the COVID-19 emergency, whichever comes first.

Who is eligible?

A household is eligible to participate in the EBB Program if a member of the household meets at least one of these criteria:

How can I check my eligibility?

Check Your Eligibility Here

How do I sign up?

If you believe that your household is eligible to participate in the EBB Program, follow the steps below to verify your eligibility and apply for the EBB discount:

  1. First you must verify your household's eligibility.
    • The preferred method is using the FCC's online Application tool.
    • If you do not wish to complete an online eligibility verification, you can call 833-511-0311 for a mail-in application and return it along with proof of eligibility to:
      Emergency Broadband Support Center
      P.O. Box 7081
      London, KY 40742
    • You can also request this information in braille or large print by emailing fcc504@fcc.gov
  2. After your eligibility has been verified, bring your I.D. in to our office between 9 AM and 4 PM, Monday through Friday to sign the consent form allowing SFCN to enroll you in the EBB Program.
    Please note:
    • This is a required in-person step that cannot be completed over the phone or via email. Please don't ask for an exception. This is an EBB Program requirement, not an SFCN requirement.
    • Enrollment in the EBB Program relies on your eligibility being verified in the National Verifier system. If you have not successfully completed step 1, SFCN will be unable to enroll you in the EBB Program.
    • Our office is located at 65 South 630 West in Spanish Fork.

Where can I learn more?

Utah EBB Information

FCC EBB Information

Broadband Benefit Consumer FAQ

Find participating service providers

FCC Report and Order for Emergency Broadband Benefit Program